BSNL Call forwarding is an essential feature for many mobile and landline users, allowing calls to be redirected to another number when you are unavailable or prefer to take calls on a different device. Bharat Sanchar Nigam Limited (BSNL), one of India’s leading telecommunications providers, offers a robust call forwarding service. This article provides a comprehensive guide on how to use BSNL call forwarding, including activation, deactivation, and the benefits of using this feature.
What is Call Forwarding?
Call forwarding, also known as call diversion, is a telephony feature that allows incoming calls to be redirected to another phone number. This can be a mobile number, landline, or even an international number. Call forwarding is particularly useful for:
– Ensuring you don’t miss important calls when you’re unavailable.
– Redirecting calls to your office or home phone.
– Managing calls more effectively when you are travelling.
Types of Call Forwarding
BSNL offers several types of call forwarding options:
1. Unconditional Call Forwarding: All incoming calls are forwarded to another number without ringing your phone.
2. Busy Call Forwarding: Calls are forwarded to another number only when your line is busy.
3. No Answer Call Forwarding: Calls are forwarded to another number when you do not answer them.
4. Unreachable Call Forwarding: Calls are forwarded when your phone is switched off or out of coverage.
How to Activate BSNL Call Forwarding
Activating call forwarding on BSNL is straightforward. Here are the steps for various types of call forwarding:
Unconditional BSNL Call Forwarding
1. Dial `*21*` followed by the phone number you want to forward calls to, then `#`.
– For example, to forward calls to 9876543210, dial `*21*9876543210#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been activated.
Busy BSNL Call Forwarding
1. Dial `*67*` followed by the phone number you want to forward calls to, then `#`.
– For example, to forward calls to 9876543210, dial `*67*9876543210#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been activated.
No Answer Call Forwarding
1. Dial `*61*` followed by the phone number you want to forward calls to, then `#`.**
– For example, to forward calls to 9876543210, dial `*61*9876543210#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been activated.
Unreachable BSNL Call Forwarding
1. Dial `*62*` followed by the phone number you want to forward calls to, then `#`.
– For example, to forward calls to 9876543210, dial `*62*9876543210#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been activated.
How to Deactivate BSNL Call Forwarding
Deactivating call forwarding is just as simple. Here are the steps for various types of call forwarding:
Unconditional BSNL Call Forwarding
1. Dial `##21#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been deactivated.
Busy Call Forwarding
1. Dial `##67#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been deactivated.
No Answer BSNL Call Forwarding
1. Dial `##61#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been deactivated.
Unreachable BSNL Call Forwarding
1. Dial `##62#`.
2. Press the call button.
3. You will receive a confirmation message indicating that call forwarding has been deactivated.
BSNL Call Forwarding
In case you are in a meeting or your Cellphone is switched off,using the Call Forwardinh feature,you can forward your calls on a fixed line or a cellphone where someone can see messages on your behalf.You can also forward an incoming call while speaking to someone.
You can activate Call Forwarding either by using the menu function of your cellphone or by using the codes mentioned alongside.
Use the menu function to scroll to Call Forwarding and activate for the following options:
- All calls
- If busy
- If no reply
- If not reachable/switched off
All fowarded calls are billed the same way the regular call is billed.
Calls that are forwarded to the CellOne Voice Mail,are not charged for airtime.
| Condition | To start | To stop |
| To forward all calls | Enter **21** number # OK | Enter ##21#OK |
| To forward calls while you are speaking to Someone else | Enter **67* number # OK | Enter ##67#OK |
| To forward calls if you don’t answer the incoming calls | Enter **61*number#OK | Enter ##61#OK |
| To forward calls if your CellOne phone is switched off or is out of reach | Enter **62*number#OK | Enter ##62#OK |
To cancel all preset BSNL Call Forwarding conditions :- Enter ##002#OK
Benefits of Using BSNL Call Forwarding
1. Never Miss Important Calls: Ensure that you never miss important calls, even when you’re unavailable.
2. Flexibility: Redirect calls to your preferred number, whether you’re at home, in the office, or travelling.
3. Professionalism: Maintain a professional image by ensuring that calls are answered or redirected appropriately.
4. Convenience: Easily manage incoming calls and ensure they are routed to the most convenient device.
Conclusion
BSNL call forwarding is a valuable feature that enhances your telecommunication experience by ensuring you stay connected regardless of your circumstances. Whether you’re a busy professional or someone who travels frequently, BSNL’s call forwarding options provide the flexibility and reliability you need. With simple activation and deactivation steps, managing your calls has never been easier.
